1. Order Placement and Confirmation

How to Order:

Orders can be placed online through our website tastyrestaurant.in or by calling us at +91 8893322200.

Order Confirmation:

Once you place an order, you will receive an email or SMS confirmation detailing your order summary and estimated delivery time.

2. Delivery Services

Delivery Area:

We offer delivery services within a 5 km radius from our restaurant located at Hasan Chamber Building, Opposite Yenepoya Medical College, Deralakatte.

Delivery Time:

Our standard delivery time is 30-45 minutes from the time your order is confirmed. Please note that delivery times may vary due to factors such as order volume and traffic conditions.

Delivery Fee:

A nominal delivery fee will be applied to your order, which will be clearly displayed during the checkout process.

3. Packaging and Food Safety

Packaging:

All orders are carefully packaged to maintain food freshness and integrity during transit.

Hygiene Standards:

Our kitchen adheres to strict hygiene and sanitation protocols in line with FSSAI guidelines, ensuring your meal is prepared safely.

4. Order Modifications and Cancellations

Modifications:

If you need to modify your order, please contact us immediately at +91 8893322200. We will do our best to accommodate changes, but please note that modifications may not be possible once preparation has begun.

Cancellations:

Orders can be cancelled if requested before the preparation process starts. Refunds for cancelled orders will be processed in accordance with our Refund Policy.

5. Customer Responsibilities

Accurate Information:

Please ensure that your delivery address and contact information are accurate to avoid any delays.

Receipt of Order:

Upon delivery, kindly inspect your order to confirm that it meets your expectations. If you notice any discrepancies, please notify our delivery personnel immediately.

6. Payment Options

Online Payment:

We accept various online payment methods including credit/debit cards, UPI, and other digital payment options.

Cash on Delivery (COD):

COD is available for eligible orders. Please ensure you have the exact amount ready, as our delivery personnel may not carry sufficient change.

7. Special Considerations

Bulk Orders:

For large or bulk orders, please place your order at least 24 hours in advance to ensure availability and timely delivery.

Ifthar Kits (During Ramadan):

During the holy month of Ramadan, we offer Ifthar kits as part of our community service. For more details or to place an order for Ifthar kits, please contact us at +91 8893322200 or email drshefeeksn@gmail.com.

8. Contact Us

For any questions or concerns regarding your order or our delivery services, please reach out to us:

Phone: +91 8893322200

Email: drshefeeksn@gmail.com

Address: Hasan Chamber Building, Opposite Yenepoya Medical College, Deralakatte

By placing an order with Tasty Restaurant, you agree to the terms outlined in this Shipping and Delivery Policy. We appreciate your business and look forward to serving you!